FAQ – Bamboo Watches Australia

FAQ

Bamboo Watches FAQ

What sizes does the Bamboo Watches come in?

Our Bamboo Watches come with a standard size of 210cm band. 

Can links be taken out to re-size the band?

Yes, all our Bamboo Watches can have the links removed for optimal sizing. We recommend you use a authorised watch dealer to take the links out, but this can be done easily by you. We provide a link removal tool with every Bamboo Watch. 

We have two sets of links in our Bamboo Watches. Screw lock links and pin lock links which are both easily removed.

Can the Bamboo Watches get wet?

Every Bamboo Watch is splash resistant. We don't recommend you submerge your watch in water as it isn't water proof. Though we are currently working on a completely water proof Bamboo Watch!

What type of Bamboo Watches are they?

We have two types of Bamboo Watches. Some being carbonised bamboo and the others are completely natural Bamboo Watches. Not one Bamboo Watch is the same as you will see different grains and texture of bamboo in the crafting process. Every watch will be completely unique!

How long will my Bamboo Watch last?

Many Bamboo Watch brands use cookie cutter model watches that are cheap and nasty. They most likely come from the same manufacturer who is only concerned about the bottom line rather than quality. These watches don't usually last long and don't offer warranty.

We use premium A-grade bamboo and each watch has gone through a strict quality control process. Each Bamboo Watch has been concept, prototype tested and made with strict quality guidelines. Our watches are completely unique and not some cookie cutter watch. You will enjoy our watches for many years!

 
Does your Bamboo Watches come with warranty?

Yes, all of our Bamboo Watches come with a one year warranty and FREE return shipping with your claim. You can be rest assured if your Bamboo Watch has any manufacture defects we will replace your watch.

Wooden Watch FAQ

What sizes does the Wooden Watches come in?

Our Wooden Watches come with a standard size of 250mm band. Strap band makes it easily adjustable to fit your desired size. 

Can the Wooden Watches get wet?

Every Wooden Watch is splash resistant. We don't recommend you submerge your watch in water as it isn't water proof.

What is your estimated shipping times?

Australian Shipping Times:

Products direct from manufacture have different shipping times from products that are within Australia. Please read product description which states where your product is shipped from. 

  • Products Direct From Manufacture: DHL Courier 5-7 working days.
  • Products Direct From Manufacture: ePacket Shipping. 8-15 working days.
  • Products Within Australia: Australia Post 2-3 working days*.
  • Products Within Australia: Express Post next day delivery*.

International Shipping Times:

Products direct from manufacture have different shipping times from products that are within Australia. Please read product description which states where your product is shipped from. 

  • Products Direct From Manufacture: DHL Courier 5-7 working days.
  • Products Direct From Manufacture: ePacket Shipping. 8-15 working days.
  • International Australia Post: 5-10 working days. 

Please visit our shipping page for more details.